For every shipment, an unboxing video and photos of the order from package opening is a must to claim any transit damage/loss/replacement.
Return and Refund Policy

• No Return and Refund Policy for the orders. Only Exchange upon terms.
  We will NOT accept return for:-
• If the jewel is too heavy to wear or looks big.
• If the size of the jewel is not what you expected.
• There might be slight variations in the colour tone of the actual product with respect to the images on the website as these are digital photography and depends on the monitor settings of each device.
• Some handsetting jewellery designs, comes with slightly different stone combinations than that of the photograph which is not considered as defect for exchange/refund.
• Kindly ensure you are fully aware of the product details before you place an order. If you want any further details kindly write to us via email contact@globussales.com. We will explain it to you in the maximum possible manner. Once the agreed product is received by you in good condition the personal liking or sizing or non-suitability towards a product is not acceptable for RETURN/REPLACEMENT.
  We make every possible attempt to send your ordered items free from damage. However, in an unlikely even if you receive a damaged item in transit, we offer the following return policy:
• To be eligible for a return or exchange, you must send us an e-mail to contact@globussales.com within 24-hours of receiving the shipment along with the Order number, Unboxing Video and Photo. Else the return or exchange will not be accepted. WhatsApp/ Instagram messages is not allowed.
• You will have to ship back the product to the address provided in mail. We do not have a reverse pickup service. If you are shipping an item over Rs 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
• Once we receive the damaged item, we will provide you with an replacement or provide store credit coupon code via email which can be redeemed against your purchase.
• Any sale products or orders availed website offers are not eligible for returns and refunds.